Flash Sale Terms: These Flash Sale Terms apply only to this offer. Only items marked “Eligible for Flash Sale” are valid for this offer and only while supplies last. The terms of use at https://www.getchoosy.com/pages/terms continue to apply with respect to this offer except as stated in these Flash Sale Terms. This offer is valid from 1/7/19 at 9:00 AM EST to 1/11/19 at 9:00AM EST. This offer is not combinable with any other discount, coupon code, or other marketing offer or promotion. Except for goods that arrive damaged or as may be otherwise required by law, Flash sale items are considered final sale, with no refunds or exchanges available.

TryNow FAQs | Choosy

These Archive Sale Terms apply only to this offer. Only items marked “Final Sale” are valid for this offer and only while supplies last. The terms of use at https://www.getchoosy.com/pages/terms continue to apply with respect to this offer except as stated in these Archive Sale Terms. This offer is valid from 8/13/2019 at 9:00 AM EST to 8/16/2019 at 11:59 PM EST. This offer is not combinable with any other discount, coupon code, or other marketing offer or promotion. Except for goods that arrive damaged or as may be otherwise required by law, Archive Sale items are considered final sale, with no refunds or exchanges available.

Shipping Terms for Archive Sale (8/13/2019 – 8/16/2019): Except for goods that arrive damaged or as may be otherwise required by law, Archive Sale items are considered final sale, with no refunds or exchanges available. Please refer to Archive Sale terms and conditions for more details.

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How to Make the Most of Our TryNow Program:

We know each brand fits a little bit differently, especially since we’re not all made the same. Our TryNow program allows you the flexibility to try 1-4 items at a time without paying upfront so that you can feel like you’re in the dressing room, but comfortable in your own home.

How does the Try Before You Buy program work?

  • 01.

    Click Try Before You Buy

    We’ll validate your credit card through an authorization. Be rest assured we will only charge your card if you decide to keep the item(s).

  • 02.

    Try the item(s) for 7 days

    Try the item in the comfort of your own home. In order for your item to be eligible for a return exchange, please ensure that the item is carefully tried on as to avoid damages. Please do not remove tags or throw away original packaging. In order to be eligible for a return, the original items must have tags on, be in its original zip-lock bag packaging, and in the same condition that you received it.

  • 03.

    Pay if you love your item(s)

    We will charge your credit card for the items that you decide to keep. As a reminder and to ensure that other Try Before You Buy customers have a positive experience, please make sure that the item is neatly repackaged into its original zip-lock bag and that the return package is properly and securely sealed with tape.

When does the 7-day period begin? +

We track when the package was delivered to you, which starts the 7-day period.

How long do I have to return my Try Before Buying items? +

You have until the end of the 7-day period to postmark returns. Your return package needs to be scanned within 7 days of receiving the item(s) for this refund to be eligible. For example, if you received your item on Day 1, your return needs to be postmarked, scanned by a mail carrier and in transit by Day 7 before you will be charged for the full value of the package.

How do you know not to charge my card for the items I’m returning? +

When you initiate a return, we know which items you plan on returning and know to expect these items at our warehouse. We provide ample time for your returned items to arrive at our warehouse, where we inspect the items and process your returns.

What if I decided to keep the items but then want to initiate a return? +

No problem! We have a 14-day return policy from the date you received the item, so you can return items within this window. Please note that your 14-day window will start from the date that you first received the item.

For example, if you received your item on Day 1 and decide to keep the items, your card will be charged on Day 8. You will have until Day 14 to have your return package scanned by the mail carrier in order to be eligible for a refund. For more clarification around conditions for an eligible return, please refer to “How do I return an item?” below.

How do I return an item? +

We offer free returns and exchanges within a 14-day window after you receive your package. If 15 days or more have gone by, unfortunately, we are unable to offer a refund or exchange. To be eligible for a return / exchange, your item must be unused, in its original zip-lock bag packaging, and in the same condition that you received it. You can return your item in the mail or in person via Happy Returns here: https://choosy.happyreturns.com/

Do you charge my card when you place the order? +

We'll validate your card through an authorization for the full amount of the order. You'll see a pending charge on your statement, but rest assured that's not a charge. We'll only charge your card for the items you decide to keep.

What payment methods do you accept for Try Before You Buy purchases? +

We only accept credit cards at this time.

How many items can I try before I buy? +

You may try up to 4 items at any given time.